Why is there a grey circle logo with a line through it in the far right window pane under the cog and your email name. 

I have reset Internet Explorer twice.  Deleted Cache.  Refreshed Outlook.com...this has only started happening in the last few days!

I have contact Microsoft personally but was referred to this forum.

I basically want to know if this is normal?  There seems to be nobody who can answer this.

Barbara