Hi folks,

I've read earlier threads on this issue and followed all the steps (opened up in other browser, and in private etc) and found one solution briefly worked (typing /university details in my case it's a .ac.uk account) but that no longer works now.

Here's the problem:

I try to log into my outlook university account (which is not and never has to my knowledge been a 365 account) in the normal way and I get the following message

***You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)***

When I click the 'here' button it just goes back to the above message.

Now there are some very important mails in that account and I need to be able to access them...I saw on one of the earlier threads on this issue that microsoft are aware of the issue and are working on a solution but this is going on a very long time from what I can see and still NO SOLUTION??

I'd appreciate it if someone could help me out here as I really do need to be able to open this account.

Thanks!