For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

Help greatly appreciated!  Thanks in advance!

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

Help greatly appreciated!  Thanks in advance!