I've spent hours trying to work out what was going on with the contacts having created a 2nd hotmail account for work. Its such a poor replacement for the old hotmail contacts list as far as I can tell. Pleased to know its not just me having such probs (though not nice for anyone) but can Microsoft pls advise us simply how to add contacts and create groups. I don't have time to read through all these posts and this is just a crazy waste of time for everyone! Tempted to leave hotmail....

Thank you