The alternate email address I had listed is no longer in use. I filled out the questionaire and they sent me the following email:
Right on! The information you submitted for *** Email address is removed for privacy *** has been verified.
Click this link to reset your password:
https://account.live.com/password/resetconfirm?otc=*CuqJ54Q76zA5otQsSTcg2JrsNL1KwTHlWxndfkYTC59Vi9U3XSxAeLHKXXWJrbN0p8anECgWvGQRCFogFxuTLks$&mn=prenette%40hotmail.com&cxt=Acsr
If you didn't make this request, click this link to cancel:
https://account.live.com/password/resetcancel?otc=*CuqJ54Q76zA5otQsSTcg2JrsNL1KwTHlWxndfkYTC59Vi9U3XSxAeLHKXXWJrbN0p8anECgWvGQRCFogFxuTLks$&mn=prenette%40hotmail.com&cxt=Acsr
After you reset your password, we highly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address, or a trusted PC will help you get back into your account if you ever lose access to it in the future.
Go to https://account.live.com/proofs/manage to sign into your account and manage your security information.
Thanks,
The Microsoft account team
Click this link to reset your password:
https://account.live.com/password/resetconfirm?otc=*CuqJ54Q76zA5otQsSTcg2JrsNL1KwTHlWxndfkYTC59Vi9U3XSxAeLHKXXWJrbN0p8anECgWvGQRCFogFxuTLks$&mn=prenette%40hotmail.com&cxt=Acsr
If you didn't make this request, click this link to cancel:
https://account.live.com/password/resetcancel?otc=*CuqJ54Q76zA5otQsSTcg2JrsNL1KwTHlWxndfkYTC59Vi9U3XSxAeLHKXXWJrbN0p8anECgWvGQRCFogFxuTLks$&mn=prenette%40hotmail.com&cxt=Acsr
After you reset your password, we highly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address, or a trusted PC will help you get back into your account if you ever lose access to it in the future.
Go to https://account.live.com/proofs/manage to sign into your account and manage your security information.
Thanks,
The Microsoft account team
When I click on the link I get the following message: There's a temporary problem
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.
I have waited. I have tried again later. I have filled out the form again (4 times). I continue to get he same email with the same link with the same outcome.
I want to know how to fix this.
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