Hi all, just like the rest on here I have had my Hotmail account blocked with no real help to unblock it.

I have exhausted every possible google search on resolving this matter with no success.

My email address was setup 5 years ago and I have never really used it other than for my Xbox Live account.

So that means I have not made any folder, sent any email or really remember and such information about the account other than the obvious.

This is stupid that so many people are having the same problems with no real support from the Hotmail team..

every link to recover my account always seems to get me back to the page where I have to fill in the info im having trouble with in the first place?

I have tried to recover my password via my alternate email but I never receive it, I have filled out the information to best of my knowledge.

A lot has changed in the last five years since I setup my Hotmail account as I have moved from the UK to Australia.

So this is my last attempt for help in recovering my blocked Hotmail account before I change my others over another provider with much better support.

Oh just to clarify this account is NOT the account im having trouble with!!

 

CAN I JUST MENTION THE 3 Service Request Update Emails I have received with the link to follow up on my request WILL NOT LET ME VIEW THEM with either the Live ID im using now or the Live ID im having trouble with??

 

06/09/2013

SRX1216295920ID - Service Request Update 1216295920‏

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1216295920

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account

 

14/09/2013

SRX1217143905ID - Service Request Update 1217143905‏

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1217143905

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account 

 

16/09/2013

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1217194455

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account

 

How am I supposed to follow up if I cant access it as I have mentioned this in each support request email?

Is there real people dealing with this or is it all just computer automated replies?

 

I look forward to posting this again when I receive the same response YET AGAIN!!!!

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