Hi I have a customer who has had their Hotmail account compromised twice now.

How can I expedite the 30 day waiting period to update security info?

I've been able to get control of the account both times by going through the account recovery form.

The problem I have is that the person who compromised the account setup their emails under "security info".

So when I add the customers secondary email address under the security info and select to remove the other bad email addresses I get:

"We have a waiting period for the updates to take effect. on..., we'll delete your old security info:"

My problem is that the account will get taken over again if I wait 30days.

How do I update the email address now without the 30 day delay?

Thanks, in advance to anyone who can assist.

Regard,

Andrew