Hi, my account has been hacked and the password changed in the last couple of days! Friday was the last time I successfully logged in and know I am trying the correct password! I no longer have access to my hotmail account and I have tried several times
resetting the password and have also made a new email account to submit this post! I have no idea what to do next? Can somebody please help me to get my account back up and running, as i need to log back into my account URGENTLY!!! Please help!!
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. I no longer have access to the alternate email address but can confirm what that is.
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!! Thank you.
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