my account has been blocked and I cant reset my password, apparently im not answering the questions correctly, I cant remember what emails I last send and the previous passwords ive used, hence why I have been using the reset tool as I have a bad memory. Now I cannot access my email at all and I cant get the reset link sent to me as apparently I have requested a reset to many times. This Hotmail is linked to a lot of my accounts and is required for a lot of things. Their suggestion is to talk to you guys or create a new account. I cant afford to loose the last 12 years worth of info I have on there please help me out

I can even supply a screen shot of my FB email that I used to create the account with showing that it is my email address as proof. The questions are ridiculous, how am I supposed to remember who I sent an email to on a daily basis and what the topic was?? I cant remember the password how am I supposed to remember that when I have a very bad memory. I reset my password on the 15th October with no issue but now I cannot reset it. I have the email on my alternate account as proof also which I can forward if needed. Just really stressed right now.