Hello,

I have been experiencing an issue for the past few weeks where hotmail.com on the web and email through iPhone are out of sync. I have emails that have been read on hotmail.com on my computer but appears not read on my iPhone 5s. This is especially true if I do a mass "mark read" when viewing it on hotmail.com on my computer. However, if I read an email one at a time, it appears to sync just fine.

I have also performed a reconfig by deleting the account off the iPhone and readding it and the emails sycn up fine initially but will behave the same once I perform a mass "mark read" in Outlook.com on my computer.

I have seen other posts with sync issues where Microsoft support has done something to the account to resolve it. Can I get help with mine?

Thank you,