This is the third time i am raising this query and i have to say i am VERY disappointed with the level of 'service' and feedback i have received from the Microsoft team!

Its been nearly 3 months since i lost ALL my hotmail emails, folders AND account after switching to Outlook, and no one has come back to me with a solution on how to recover my emails!!

I had the hotmail account for over 10 years and i am absolutely GUTTED that the emails have been lost with no way of retrieving them!!!

The last 2 times i raised a query, i got a private message notification that had no solution!!! All it said was that i should click on a link, which referred my back to my original question!!!

Please! Please! PLEASE can someone come back to me with a solution to my problem as i am getting quite desperate!!!

There are also a number of companies on google search saying they can help retrieve my emails at a cost?????? how legit is this? and are they part of Microsoft? Could that be why no one has come back to me with a solution???? i.e i have to pay a fee for help?