Hello my hotmail account has been hacked. The phone number attached is an old number no longer in service and the password reset email has been changed by the hacker. I have tried the identity validation by providing information but received an email telling me that "Unfortunately, we were unable to verify your ownership of this account using the information you provided" would it be possible to either a) receive a PM allowing me to prove the ownership of this account. or b) deleting the account and all its content