Hi,

I have a Windows Live Account and I have created several others in an attempt to set up Windows Family Safety, but I have not been successful.  With all the accounts I have created, I keep encountering one of two error messages with either account.  One says that "this service is not available at this time", and the other states that the account is not registered as a Parent.  I have read the comments from discussion threads where advice is given on how to correct the known issues, related to these error messages, and none of them work for me.  When I log into Windows Live with an account, no matter which account, they look the same, and there is never an option to add a child with the exception of the link subsumed under Permissions.  When I click on Permissions and click on add account, all I see is the opportunity to add social media accounts to my Windows Live account.  I have tried almost every permutation I can think of to resolve this issue.  Please provide guidance.  Thanks.