Dar Microsoft Tech guys;
Please advise ASAP how to recover my Hotmail Plus Account (*** Email address is removed for privacy ***) that was deactivated by Microsoft Billing. BOOM! No access to the pop3.live.com server for either my personal email or for my motel's business email wiothout any Notification, forewarning or inquiry when the acct's auto-billing failed.
Fortunately, I found a phone no for Microsoft billing, whom I called to investigate. After an hour or so on the phone with a patient and professional Customer Service Person, I was apprised that my cancelled account (*** Email address is removed for privacy ***) had been REACTIVATED. BUT despite several attempts with assistance from the Customer Servive Person, we could not access or recover my account or its email. AND Microsoft no longer provides any phone hotline to assist with such recovery issues.
So, I was instructed to set up an entirely NEW Account & password -- just so I could login to this Microsoft Forum to seek assistance, then wait for ~24 hours for a response / assistance.
Well guys, I hope to hear from you ASAP instead of in 24 hrs, since my motel business has ALREADY been DOA for ~24 hrs while investigating this hasty deactivation.
PLs advise RECOVERY Instgructions ASAP
Thank you
Scott Hathorn
Mountain View Motel & RV Park
Joseph OR
P.S. Microsoft used to have a phone hotline for Tech Support for such issues. What happened to that?
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