Hi There,

I manage my personal email and calendar using Windows Live Mail and Outlook.com. These two sync with each other automatically. In the past, I have also used the interface to access other emails, having different accounts easily viewable and usable as required.

I have recently started studying at an educational institution, that has given us Office365 web service accounts. There are also calendars available etc. I have added the institution's calendars to my Outlook.com/Live Mail without any issues at all, using ICS. I would also like to add my Office365 educational email account as a Send/Receive account in my Outlook.com/Live Mail. 

I used the Office365 function that gives you a pop up dialogue with the POP3 settings, but when I use these settings in the Advanced section of the "Add a Send/Receive Account" portion of the Outlook.com interface, I get messages that tell me that they cannot connect with the service or that the user name and password may be wrong.

I also asked my institution's IT department and they gave me the same server names but somewhat different Port/SSL settings. These also did not work. They have checked that their POP3 services are working for others though. I also tried using full and partial email addresses as login names etc and played with some of the SSL and port settings, without success.

The IT department suggested strongly that I should use EAS or IMAP to set up the account, but as far as I know, this is not an option in Outlook.com. If somebody can tell me how to do this, that would be very helpful.

I did consider moving my personal services over to the Office365 environment, but had various issues there:

1) When I tried to add my personal outlook.com account in the "Connected Accounts" page, it said that it couldn't connect, although I double checked that I had enabled POP access on my Outlook.com account. I also tried using the main email address and alias addresses without success.

2) When I imported my personal Outlook.com calendar into Office365 as an ICS, all of the times were shifted by 1 hour (although they appear fine in Outlook.com and Live Mail), which makes the integration as good as useless really.


It seems to me, that it should really be very straight-forward to integrate these two services from Microsoft. As far as I know, the stimulus for Microsoft to create Outlook.com and Office365.com was that Google removed support for EAS and for Calendar syncing... but I am now having problems because Outlook.com doesn't seem to offer the option of adding an account using EAS, Office365 refuses to find the Outlook.com email account and the calendars that I try to share across the two services will not share accurately.

Any help that people can give will be gratefully received.

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