Sorry, for all the details above:
- since this morning, I can sign in to Hotmail and can open my hotmail inbox BUT
I can't
- open any individual e-mail in my inbox
- use any of the top toolbar commands, including 'select all', 'mark as', 'move to', etc
- open any of my subfolders on the left, including 'sent', etc

How can I resolve this?

Also, does everybody need to upgrade to Outlook?  I haven't yet and would rather keep the hotmail as is

Thanks for any quick help