The account I am trying to close is this one, the one I used to make this community profile. I went into account settings and then I clicked on "close account." It said I have to deactivate my Hotmail account first and then it will automatically close my Microsoft account after a while of inactivity. Whenever I click on "deactivate Hotmail account," I am only redirected to MSN. If I try to go back to outlook.com, it open my email normally, as if I never closed or deactivated anything. Why am I getting redirected to MSN when I click "deactivate Hotmail account?"