I have an Outlook.com / Live account that I set up so that I could log on to Windows 8 am now using another one that I set up previously and therefore would like to delete it. However whenever I use the 'Close Account' option I get the following message:
You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.
I followed the link which takes me to my subscriptions but I do not have any and I do not have any points.
I would be grateful if someone from Microsoft could please advise me what I need to do.
Thanks, Paul.
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