Hi there everybody.

I am running a brand new 2 day old Windows 7 (64 bit) O/S. I have downloaded Widows live Essentials. In fact I have no interest in the other stuff

so I just installed Windows Live Mail 2012 (V 2012Build 16.4.3505.0912). I have set up my orange e-mail account correctly - the pop.orangehome.co.uk and smtp.orangehome.co.uk and all that data. I have just come off the phone after 90 minutes to orange support, who did exactly what I had already done to no avail......My incoming e-mails download from the server fine, but any attempt to send, be it new reply or forward fails with the following error message.

<<

The connection to the server has failed.

Subject 'test'
Server: 'smtp.orangehome.co.uk'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10013

>>

Also my internet connection is through a Buffalo WBMR-G125 router - I do not use Orange live box

Orange seems to think that there is problem with the email client software (Live Mail 2012???). I suspect it has to be a firewall problem but can find nothing in Windows.

I have some experience of computer problems as I was a computer system administrator in a school and an OEM for 12 and a half years before retirement.

But this is a real stinker - if any more info is required please ask.

regards

OldToad