I posted complaints about outlook.com last year.  Since then I have had no help with my problems - only other people's messages complaining about similar problems!

Apart from having to sign in almost every time, the system being slow, not responding, losing emails etc etc...... my main problem is not being able to access my contact list.  Two lots of advice were given (1) update the browser - which I did - to no effect.   (2) access my contacts via a separate website called 'People' which I did and for a while could get fairly quick access to my contacts by keeping this in my favourites bar.  Now this no longer works and I have no idea how to find it.

I repeat as I said before

I DO NOT HAVE A DOWN ARROW NEXT TO THE OUTLOOK BOX TOP LEFT WHICH WOULD GIVE ME THIS OPTION!!!!!!

In the past there was one on the screen when I was writing an email but this is no longer there!!!!!!!

SIMPLE QUESTION - How can I get to my contacts?????????????????????????????