It used to happen quite frequently when I had the Wi-Fi turned on.  Turned off Wi-Fi and now it happens a minimum of once every other day, though never at the same time.

Thus I never know when it I am connected and receiving emails unless I check the Q10 and see the notice that my Sympatico/Outlook.com email account is not responding.  To which I then go into the Account Settings of the Q10 and re-enter my Sympatico/Outlook.com password.

This is getting very frustrating as we also have an iPhone in the house that is also connected to an additional Sympatico/Outlook.com email address and this problem does not occur.

Any assistance will be appreciated.

NormZ61