Dear Sir/Madam:
As much as I understand your respect to privacy, sometimes there are circumstances that ought to permit you to examin the need of the person trying to recover passwords for their or their spouses' emails.  My wife have just recently died and left a will for me as her only beneficiery.  There are some critical information that I now need from her emails but unfortunately I could not remember if the password she left for me, wheather it was in the uppercase or lowecase or even may be some letters are and others are not.  I am not sure. That is why I kept trying everything I could remember, but I was locked out after several attempts.  I now need to get into my wife's email A.S.A.P. in order to complete the legal process.  Please help me in any way you possibly can.  I am willing to provide you with all my and her information as you may need it.  Please contact me as soon as posible or if you could provide me with a phone number where I could talk to your support team, I would appreciate that very much.