Hi I have multiple server requests.

SRX1218840865ID - Service Request Update 1218840865

SRX1218840438ID - Service Request Update 1218840438

SRX1218728345ID - Service Request Update 1218728345

I receive update emails, from Microsoft, with links to https://support.microsoft.com

when I log on with my email address to the support site (the same address that I used to post the original question). I get <my@emailaddress> is not allowed to view this incident.

Please help me.

Regards,

Andrew