My "Microsoft" account for Windows uses a live.com suffix.  I'm receiving an error message from 'Hotmail' that the blu-m.hotmail.com server cannot be accessed, and to contact my provider.  Ofcourse, Microsoft has no 'contact' support for Hotmail or Outlook.  Is MS aware of this problem? Are they working to resolve it, or am I going to have to do a master reset on my Windows 8 laptop and Windows Phone 8 in order to have service?