Problem:
So when I log in, outlook brings up this message "It looks like someone else might be using your account"
I go to send the conformation code and it has only listed my old validation email address which has been closed a long time ago.
So there is no way for me to retrieve this code, I have previously put a new validation email but has not shown up in the options.
The only thing I am able to do from this stage is send it to the closed account or fill out a validation form. (Validation form i have attempted to do 3 times and each time It was rejected until on the 3rd attempt I received this message:-
So there is no way for me to retrieve this code, I have previously put a new validation email but has not shown up in the options.
The only thing I am able to do from this stage is send it to the closed account or fill out a validation form. (Validation form i have attempted to do 3 times and each time It was rejected until on the 3rd attempt I received this message:-
"Your security is important to us
Recently, we received several requests to gain access to kiko_iz_in_da_house@hotmail.. Unfortunately, we were unable to verify your ownership using the information that was provided.
Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity."Below are issue numbers for these validation attempts:
Your issue number is: 94302847
Your issue number is: 94305773
Your issue number is: 94403706
Now for the weird thing in this whole mess, I am able to change my password from the most recently updated validation email address which I am able to send password recovery emails too. I have changed the password multiple times in
hopes to be able to override the "It looks like someone else might be blahblahblah" mess. Yet still no progress.
Please help I'm getting desperate here, this email is currently registered to multiple services such as xbox live, music stores, game licences etc.
Its very valued and this has never happened to this extend before.
Please help I'm getting desperate here, this email is currently registered to multiple services such as xbox live, music stores, game licences etc.
Its very valued and this has never happened to this extend before.
Last time I had access to this account was through mobile app on my HTC a few days ago.
Thanks alot
Chris
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