One of my hotmail/outlook accounts has been hacked (not the one I used to sign in to post this) .

When I sign in I get the message "It looks like someone else might be using your account".

Now looking through all the similar threads I have already done the following.

1) I have used my security question to change the password several times now.
2) I filled out the the account verification form a few times but it has been rejected.  I ran out of attempts so I am waiting to try again after the 24 hrs have passed.

A question re filling out this form.  Do the passwords that I have used the security question to reset to count towards the previous passwords used on the account?  I don't want to be rejected because I am including these.

Secondly, although the form asks for the subject of recent messages and recipients I want to make it clear that I have not used the account to send any messages in a long time now.  So I best not be rejected for leaving these boxes blank.

Above all what I want to know is that is whether this "someone else" still able to use MY account while I am having to go through all of this.  If yes then I them to be IMMEDIATELY BLOCKED from the account like I am and have to go through the same process.  If the hacker is still logged into my account I must say this is quite ridiculous.

I would appreciate a response as quick as possible.  Thank you.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.