Let's just agree that this is all a special kind of BULLSHIT! I logged into my accounts REGULARLY! The longest would have been 6 weeks!!!! This USELESS company STOLE our info by deleting it! These pitiful answers - NOT by legitimate management - we can't access them - an absolute disgrace, are beyond useless. They DON'T answer our grievances - they just make people more angry because they don't know what the **** they're talking about! Microsoft is a **** company who care NIL about their clients! They don't even respect them enough to answer their problems! They need to get a legislative slap in the face! You have no idea how much I lost because of this ****! NO **** idea! I'm SOOOOO angry!!!!