I'm trying to add a new account to connect email from my website to Live Mail. Under instructions from the host technical support team I carefully input all settings, cross-checked and matched the cPanel password, and tested.

Live Mail continually times out without connecting. I've tried setting the server at IMAP & POP3, but have had no success with either. Under IMAP it did try to transfer folders, but failed to complete.

My hosts say everything is OK at their end and are blaming Live Mail, but I can't get any help there either.

My clients are getting frustrated at me not returning mail. Nowhere near as much as I am!

Does anybody here have the same experience, or can you help find a solution?