I use Windows Live Mail 2012 and got my 80+ year old neighbor to use it.  All has worked fine for her until about 1 week ago, she gets a pop-up message "Updating your changes...to stop updating your email account, click CANCEL."  (I can provide screenshot.)  It pops-up once or twice every time she uses Mail.  Usually, she can just click CANCEL and keep going.  If she does not click CANCEL, nothing seems to happen.  She waited an hour one time. 

She is running Windows 8 and has an AOL account set up as IMAP.

I have found some info on the forum and have already deleted and re-added her account, and changed some IE settings.  Still, this message pops-up.

Any suggestions?  And, what is being "updated"?

Thanks,

MikeT in VA