You requested I change my password which I did but I couldn't remember it easily and then you locked me out of the account and stuffed me around by getting me to set up a false alias or some stuff that isn't what I want! Plz email *** Email address is removed for privacy *** to resolve
I had this hotmail account for more than 10 years and it is my regulr personal account. As soon as your company changed password rules etc I have been caught out and your process is just too convoluted to be helpful! Make it easier for us old folks!!!
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