I have an Outlook account *** Email address is removed for privacy ***.

My domain name - ducker5.com - is hosted by a company called MelbourneIT

On 31 October 2013, something happened resulting in me, and many other people with domain names at MelbourneIT, losing connectivity of their hotmail/outlook accounts.

I can access the account, see old emails, but no new emails can be received or sent...my contacts just get a cannot be delivered message.

MelbourneIT support, and many of their users, have found that the solution is to update the MX record.  Therefore, what I hope you can give me is the MX record for my account, so I can passs it to them, and they can update my account and get things moving again.

It's been 2 weeks already and it's getting very frustrating.

I am not a technical person, so I don't really understand what an MX record is or how the problem arose...from what I understand from the community chat is that you (microsoft) may have decomsissioned some servers resulting in the MX record held by my domain provider no longer being recognised/valid.  Something like that.

Since I cannot access outlook, I can provide an alternative address if needed.

I hope you can help resolve this asap.

Stephen