2 months ago all stored email folders disappeared.  They came back, but now in a section marked 'folders'.  Then, yesterday, the actual emails disappeared again.  The folders are there; the headings of the emails are listed but when I click on one to read it, I am told the 'is no file to view'.  Is there any way  I can recover them?  Any help (in very simple terms - I  am a computer novice!!) would be greatly appreciated.  I have read the replies posted to similarly affected users but they didn't make any sense to me ....  sorry.