Hi - I am using Microsoft Outlook for Mac Apple; I shut down my Mac because of a frozen programme and when I re-opened all my emails accounts, emails and contacts had vanished. They seem however to be somewhere as they appear in 'my all files'. When
clicking on a email file there I get the message: 'outlook cannot open the file because it is not associated with the default identity'.
I have seen the below tips on the net to resolve this problem but don't know which 'option' key I am suppose to use in point 2.
- Close Outlook.
- Press Option and click Outlook in the Dock - this will open a Microsoft Database Utility window.
- If you have more than one identity in the list, choose one that isn't bolded.
- Click , and choose Set as Default.
- Close the window, and start Outlook.
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