After trying to access my email account, *** Email address is removed for privacy ***, I was given a message that my account had been closed due to a violation of the terms of service. I have in no way whatsoever violated any terms. I believe my email account was hacked and had either sent out spam email or something to cause the apparent violation. This email account has very important information saved on it and I need to get it back. After trying to resolve this through Microsoft support, I was supposedly given an answer and yet I could not view it online. I called Microsoft support to speak to someone in-person, and after waiting for a long period of time was told that I had to go here to request support.

After having waited so long and after having gotten less than satisfactory support on this issue, I hope that this will be the last thing I must resort to to get my email address back.