I'm using Outlook 2010, The problems happened when our office switched to Microsoft 365 Outlook.

I keep an incredible amount of information in the Notes of my contacts. To keep it readable, I use a lot of formatting with color, fonts, indents, underlining etc. I also used the 'All Fields' section with User Defined Fields. None of that transferred over with the change. Fortunately, I have a copy of that Contact Database. I tried recopying it into my current one. But they change back-possibly after rebooting. I can't keep looking back at the old Outlook file and trying to keep it up to date as well as my current one. It's just not working.

I am extremely frustrated that all of my efforts have been for not and my long string of notes is just that - a non-stop run of mish-mash with no paragraph returns or anything. I have reformatted some of the contacts numerous times only to have them return to Arial 12 in all black and run together. This causes a lot of aggravation with my job because I constantly need to access this information.

Do I need to hunt for another software program that is recommended for contacts on the PC, or is there a fix for this?