Hi,

I cannot access personal information pertaining to work files and documents and other personal data like pictures and music files. I am getting a warning saying that your account us suspended due to content that may be in violation with our TOU. Please apply for reinstatement. I applied and raised a ticket got the reply as below.

Can anybody help me with fixing this issue.

Information about my account:
Recent account usage : Account was last accessed during the first week of June 2013 and I had uploaded travel related documents.
I am originally from India and I am currently in Australia on work and I do not want to lose this data , I request you to let me download the data as SkyDrive was the only place I stored all my personal data or revoke the account suspension urgently as this would adversely affect my work here.

I have posted my query to support team and they advised me to post a query here.

below is the reply from the team.

Subject: Re: SRX1213892017ID - SkyDrive Account or Profile Activation:I am seeing another warni From: Microsoft Customer Support <*** Email address is removed for privacy ***> Wed, 14 Aug '13 11:36p To: You and others Cc:  Bcc: 
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Hello,

After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern.  They are experts in your field of inquiry and would be in a better position to address your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us

Sincerely,

Ruth
Online Safety Team