I have tried to do the following instructions but somehow failed to do so. I am not aware where the mistake came from. Below is the instructions provided to us and the actions I executed.
Dear Jonalyn,
Please follow the steps below to migrate mailbox from Office 365 to Outlook.com.
1. Log in to the Outlook.com through http://www.outlook.com/. (My action:
Log In- *** Email address is removed for privacy *** +password)
2. Click on the right top side of the page and click More mail settings. (done)
3. Click Your email accounts under Managing your account. (done)
4. Click Add a send-and receive account under add an email account. (done)
5. Type in the name, Office 365 email address and password and click Advanced Options. (done) this is what came out .
6. Please log in to OWA of Office 365 through http://mail.office.com/. Click on Options> See All Options… Click Settings
for POP, IMAP and SMTP access… to find the POP3 incoming server information and SMTP server information. (done.. this is what came out)
7. Type the information into text bars in Outlook.com settings. Please make sure the username is the Office 365 email address. (I did not change POP because it the same digits seen in the POP3. I only changed SMTP Server from 465 to 587. And in the Username
I changed Jonalyn to *** Email address is removed for privacy ***
8. Click Next to finish adding. (After hitting Next. Below said " There is a problem connecting to POP3 mail server.
Then the email will be downloaded by Outlook.com from Office 365 server.
If you need detailed and professional support, you can click on the link below to contact our Outlook.com support engineer.
http://answers.microsoft.com/en-us/windowslive/forum/mail
Please advise as I can't move my previous emails from one to another.
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