Hi
Some time ago I updated my @live.co.uk email address to the @outlook.com format - keeping my old address as an alias.
I also set www.outlook.com so that all mail to the @live.co.uk alias address would be stored in an additional folder called "live.co.uk".
This has worked flawlessly for several months up until me changing the folder name from "live.co.uk" to "Live" in www.outlook.com.
When I looked in Windows Live Mail on my PC there was the original "live.co.uk" folder with all my emails in & the new "Live" folder which was empty.
I presumed that as there were a lot of emails in the original "live.co.uk" folder it may take some time for them to transfer over.
However, a few weeks later, I have just been on Windows Live Mail on my PC and nothing had updated - even after Syncing everything (Ctrl+F5)
Presuming nothing would change, I deleted the empty "Live" folder and renamed the "live.co.uk" folder to "Live" - all in Windows Live Mail.
I then logged into Outlook.com and to my horror the Live folder and all its contents have disappeared - no sign of the old "live.co.uk" folder either.
Can A Microsoft expert please assist in getting these emails back?
If any further information is required (email addresses etc) please ask.
Thanks
Recent Comments