My account has be hacked and i cant gain access to it

17. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello Moderator,

For last 3 days i have been trying to work with Microsoft customer service to get access back for my hotmail account that has been hacked and is sending in appropriate messages to my contacts.

Please help, customer service has now pointed me to you and i really need to get this resolved so please please help.

The email that has been compromised is *** Email address is removed for privacy ***

i have tried to reset the password but the the hacker has changed the alternate address to something i dont know and the security question. I have tried proving the security answers and its keeps telling me to try again after 24 hrs.....

please please help....

Regards
Vikram


i have tried from IE, Chrome, Firefox etc. I have tried clearing caches and it still doesnt work

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