I have tried to recover the account (PII 1) using  the instructions provided, but I cannot get the code to recover it because it's being sent to the blocked email address. I created another Windows ID (PII 2) so that the code would be sent there, but it's still being sent to the blocked one. Is there any way I can have all my email and contacts transferred from the (PII 1) to the (PII 2) account ? II REALLY need to have access to my email (PII 1) as soon as possible...so any help you could provide is appreciated! Thank you in advance.