Hi, I am using my wife's Hotmail account as mine has been hacked. I have tried too convince Microsoft that it is mine via the question form (on this site i believe) but did not satisfy them. I expect the main reason is that i cannot supply enough recent Subject Headings and Email address's. Truth is I do not correspond very much by email anymore as I mainly use text messages on my iPhone or contact my friends via face book. (I AM NOT ALONE, MOST OF THE PEOPLE I KNOW DO NOT USE EMAIL ANYMORE TO CONTACT FRIENDS) The only USE i have for my email account is for receiving messages from my internet provider ii net, Billing, face book, Vodafone, forums i have joined, fox tell, papal, E bay, Gumtree, autobodyworks, net bank and others which inform me of bills that are due or of updates. These do not require me to reply. So how do i prove that my email account is mine?????

I have had this account for years and I know I should have made a backup but i am not that tech savvy being in my 60's. Still, i suppose age has no bearing on this but it is a GENUINE EXCUSE.

So HOW can I satisfy your security (which I understand fully and agree with) so as to reinstate my email account.

PLEASE can someone assist me.

Mike Dunn:-  *** Email address is removed for privacy *** but to contact me now, use my wife's:- *** Email address is removed for privacy ***