I've been getting the "Call us overprotective" screen for the last couple of days.

A code has apparently been sent to my alternate account, but when I inspect ALL the folders in that account, there is no email.

I've had my Hotmail account since 1999 and don't want the hassle of trying to unravel it because of over-zealous security.

I'm quite fed up now and only have 4 days before my account is needlessly locked out.

Please advise.

Thank you.