I had a hotmail email account that I set up in the early 1999. Just recently it has been hacked by unknown person(s). Which has caused my accont to shut completely down. I had to open a new account on outlook.com, so how can I retrieve my information from my old hotmail account. I have contact Microsoft but have had little help, up too someone trying to charge me $200.00 + to fix my computer problems. I really need my old contacts, and emails from my old Hotmail account. So I was forward this link from Microsoft customer service.