Calling all Mac users, i need help! This question is about OUTLOOK.COM

My outlook.com account  has deleted all my emails (dating back to 2010) and deletes any new ones coming into my inbox as a consequence of this, my Mac Mail has been affected also

This has been going on since 20/4/13, my inbox continues to be depressingly empty...luckily outlook still forwardis emails to a gmail account so even if they dont show up on outlook i do get them via gmail, however Outlook.com has also stopped forwarding to my Mac Mail account.

Regarding Mac Mail: there are no rules engaged, i checked, and i also have been regularly checking trash/ deleted folder, but only old, legitimately deleted messages are there, there is no trace of my original inbox contents, not anything since the original crash on the 20th,  Also tied recovering trash in case they had been there even briefly but no joy. I reinstalled my hotmail account into Mac Mail but no joy there either, its not accessing anything, i sent test emails from gmail to my hotmail and they did not appear in outlook or Mac Mail. At the moment my outlook/hotmail account lets me send emails but will not recieve them, they just dont show up.
any ideas?


Regarding my Outlook.com account - because i pay for my account i have a massive storage limit, i had used only a fraction of that, so superceeding storage limits is not an issue

I regularly update my browser it is currently Firefox 20.0 which is (i think) up to date

Regarding sending limits...this is not a possible cause, i was only reading emails when the whole thing started to crash.

My OS is OSX 10.8.3 and my browser is Firefox 20.0

Any help would be much MUCH appreciated,

thanks

MargaVP