Hello, I am new to Microsoft, Outlook and Hotmail. I set up a live.co.uk email address as my name was not available as hotmail.co.uk. I then set up an alias, but for some reason my name was now available as hotmail.co.uk. Weird I thought, but I took the alias anyway as it was available.
However, since I sent a few emails back and forth to test it via the new look Outlook, my email address (both primary and alias) are coming up with someone else's photograph. I imagine the person who held the email address before me. When I look at my own profile, there is no photo there.
1. Why was my name not available as a primary email address, but available as an alias? Is it possible I have accidentally "stolen" a live email address as my alias?
2. How do I stop the other person's photo from showing as an avatar through Outlook.com, when there is no photo on my own profile?
Many thanks in advance for any support/advice.
Kelly
**EDIT - I've worked out that the photo is from a Facebook page of a girl who (used to?) have a Facebook with my new alias email address. What can I do to unlink this incorrect Facebook account?
Recent Comments