Hi there,

I created a hotmail address months ago just to sync OneNote on my PC to my iPad. During the past few months by PC crashed and I lost the data that was backeup there. No problem, since I just kept working on my iPad.

Then the new version of OneNote came out and logged my out on my iPad. When I tired logging in this morning I had forgotten my password so I opted to reset. Through about three times of trying my account has been blocked and since I never sent mails from this account, or created any folders or added any adresses to my contacts the system has decided that I do not exist.

This is not a paid account so the call centre has been unable to assist me.

I have created a new Microsoft user ID to be able to post... please can anybody help me? I have my whole life on OneNote, and now it seems that it is all gone