Our hotmail was set up in English, and is now in Chinese characters.  We can read our messages, but not the folders or drop-downs.  Since we can't read Chinese, if there's a language fix, we can't find it.  We can't read the delete, reply, send or any other functions.   This seemed to coincide with a Facebook password change, but we're not sure how one could have completely changed the other.  And I can't find a way to get support to help me directly!  If anyone can help, we'd appreciate it.