My Setup..
SBS 2011 with Exchange 2010
Macbook Air with Office 2011
On my mac, I have done it all.. rebuilt identity, file permisions check, rebuilt database, uninstalled... however the issue remains
My outlook 2011 does not download ANY new messages to the Inbox folder unless I clear the cache of that folder.
Interesting note is, subfolders download their messages. This is JUST the inbox.
Same issue with same account on a different mac as well
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