Hello - I am using Microsoft Outlook 2011 Mac, and I am having difficulty with 2 IMAP accounts I have configured. The problem I am having is after configuring these accounts IMAP settings, Outlook connects to the accounts, but indicates "Sync Pending" (and no e-mail messages have been sync'd).

These 2 e-mail accounts are: GMail and Outlook.com. I would also like to note that neither of these e-mail accounts have large mailbox sizes (nothing close to 1Gb). Also, for the GMail accounts, I have enabled IMAP.

NONE of these accounts will sync (even though they have been configured correctly). I have even tried removing BOTH accounts, and only configured one of them (Outlook.com), but it makes no difference.  Here is the config I am using for the Outlook.com account:


I have also tried changing the Outgoing Server SSL port to 465 - makes no difference.



I have messed with these settings hoping it will work, such as unchecking the Sync all IMAP folders, enabling it and changing the interval from anywhere from 2 - 30 minutes. I have also tried checking the Use IMAP IDLE setting, with all possible combinations. To no avail, nothing works. 





This is my Outlook version:



I am using the following Macbook Pro:


No matter what I change, I still receive:


I have rebuilt and deleted the Outlook Identity as well. Mind you, I have just installed Microsoft Office 2011 Mac, so my issues are not related to an existing installation that "all of a sudden stopped working".


If you ask me, the IMAP settings are broken, and simply don't work in Outlook 2011 Mac.

Is this a KNOWN ISSUE with Outlook 2011 mac, or has someone else figured out how to make this work?

Any help would be greatly appreciated.

Thank you.

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