Hello,

i received an email on my alternate email that my someone have changed my outlook.com password.

I have not login to that account for many months. And it was only used for some game account. I tried to do a password recovery and the email was something *** Email address is removed for privacy ***. Even the phone number for one time code have been changed. The secret question have alos been changed.

I don't usually login to this account, so chances of a keylogger is minute. I believe this have been hacked into Microsoft domain.

The process of anwering the questionaire doesn't help, as I can't provide the information required. Microsoft deemed the info provided is insufficient.

As of now, I can't even try the questionaire again. It says service not available. I understand Microsoft have been experienced some Outlook.com issue with their servers. Can anything be done ?